How it Works


  • 1. Book in your project by email or by calling 780-886-7048

    Please email info@phr-solutions.com a copy of your most recent resume and, if available, a copy of your desired job posting.

  • 2. Complete Your Consultation Call with your resume specialist

    Once you have forwarded your most recent resume, Michelle will message you to arrange a consultation call to review your documents and learn more about your career goals.

  • 3. Receive your first draft within 3-business days

    Once your consultation call is complete, and we've received everything we need to get started, Michelle will begin crafting and designing your new resume. 

  • 4. Provide feedback and request any amendments

    Once you have received your first draft, take the time to review it line by line to ensure that nothing has been misrepresented and that everything that you would like highlighted has been showcased. Feedback on format, is also welcome. This is your resume, and we want you to be comfortable with both the content and the presentation.

  • 5. Final copy, ready for application!

    We only stop working once you are 100% happy with your new resume. This means will offer unlimited revisions to your original project until you are 100% satisfied.


FREQUENTLY ASKED QUESTIONS


  • WHY HIRE A PROFESSIONAL TO WRITE MY RESUME?

    Michelle knows how to craft a powerful resume that will highlight your skills, experience and accomplishments, making your resume jump out to potential employers.

  • HOW MUCH DOES IT COST?

    To keep pricing simple, we have built 3 pricing packages for you to choose from. Additional add-on services are also available, e.g., multiple tailored versions of your resume targeted to different roles, employers, and/or industries, and are billed at an hourly rate.

  • IS THERE A TIME LIMIT FOR COMPLETING THE PROJECT?

    There are no time limits, and we will continue to work with you until you are 100% happy. If, however, we do not hear from you for a period of 14-days or greater, your project will be considered complete.  

  • DO YOU WORK IN MY INDUSTRY?

    In addition to resume writing, Michelle has over a decade of dedicated recruitment experience across various fields, including retail, hospitality, construction and trades, oil and gas, agriculture, information technology, administration and much more. We'll reach out if we don't have experience writing in your field. Remember, you have unlimited revisions with our 100% satisfaction guarantee.

  • HOW DO I COMMUNICATE WITH MY RESUME SPECIALIST?

    We offer phone and/or email communications based on your preference. 

  • HOW MANY REVISIONS DO YOU PROVIDE?

    Unlimited, based on the original project scope. We want to you to be 100% satisfied. If additional revisions or updates are required down the road, we can provide those at an hourly rate (e.g., you have a new job that you would like to apply for).

  • WHAT FORMS OF PAYMENT DO YOU ACCEPT?

    We currently accept e-transfers made to info@phr-solutions.com

  • ARE THERE ANY EXTRA COSTS?

    On rare occasions. Here are some examples: 

    (1) you want us to craft multiple tailored versions of your resume, (2) you want a coaching call to learn how to tailor your resume for future career opportunities, or (3) you have a unique situation that requires significantly more work (e.g., you have a technical resume that needs to be adjusted from 10 pages to 3).

  • WILL I BE ABLE TO EDIT MY DOCUMENT IN THE FUTURE?

    Most definitely! We deliver your final project in both PDF and MS Word formats which you can edit at anytime.

  • WHY IS THERE SUCH A PRICE RANGE ($100 - $3000) WITHIN THE RESUME WRITING INDUSTRY?

    While anyone can claim to write a resume, crafting a truly professional resume and cover letter requires expertise in resume writing, recruitment, and design. On average, it takes about 8 hours of research, writing, and formatting to create a polished, well-designed document. Our goal is to provide you with expertly crafted resumes and cover letters at a reasonable rate, ensuring you stand out to potential employers.

  • WHAT GUARANTEES DO YOU OFFER?

    Unlimited revisions until you are satisfied with your final product!

  • ONCE I HAVE PLACED MY ORDER, CAN I REQUEST A REFUND?

    A considerable amount of time and effort is invested into researching, drafting, writing, and proofreading your new documents. As it this that you are purchasing, rather than the physical product, we are unable to provide a full refund once a project has begun.

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    Our refund policy is as follows:


    • If you wish to cancel your order prior to receiving your first draft, please contact us as soon as possible. We will inform you of the number of hours invested in your project thus far, and you will be billed at an hourly rate of $79.


    • If you wish to cancel your order after you have received the first draft, we will not issue a refund unless we are in breach of our terms and conditions.


    • In no event will refunds be issued if an application deadline is missed. While first drafts are delivered within 3 business days of your initial consultation, the client must ensure that application deadlines are met. Therefore, we recommend starting the resume writing journey at least 10 days before the application deadline.


  • HOW CAN I CONTACT YOU?

    You can email us at info@phr-solutions.com. We do our best to reply to all inquiries within 24-business hours.